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A technical incident in the T-mobilitat system does not allow us to guarantee the optimal support in the in-person centers

Therefore, we recommend that you carry out the T-mobilitat procedures via digital channels if possible and recharge the support from TMB App or from the ticket sales machines on the metro network.

If the T-mobilitat support does not work properly, please contact the metro agent in service at the station.

Quioscos T-mobilitat

If you need face-to-face assistance with your T-mobilitat registration or want to find out about the services it offers, you can contact, by appointment, one of the T-mobilitat Kiosks on the metro network. Except for T-16, during your visit, you can also purchase a rechargeable card and upload it with one of the transport tickets currently available for T-mobilitat. Payment can only be made by bank card.
Imatge del bloc

T-mobilitat Kiosk - Arc de Triomf

Schedule

  • Monday to Friday (except public holidays): from 08:00 to 20:00.
  • Saturday: from 09:00 to 17:30.
  • Sunday: from 09:00 to 14:00.
  • Public holidays: closed.

Location

Station lobby Arc de Triomf (L1). Entrance via Plaça d’André Malraux - Carrer de Nàpols, after passing through the ticket gates.

Accessible station

Imatge del bloc

T-mobilitat Kiosk - La Sagrera

Schedule

  • Monday to Friday (except public holidays): from 08:00 to 20:00.
  • Saturday: from 09:00 to 17:30.
  • Sunday: from 09:00 to 14:00.
  • Public holidays: closed.

Location

Station lobby La Sagrera (L1). Entrance via carrer d'Hondures, after passing through the ticket gates.

Accessible station

Imatge del bloc

T-mobilitat Kiosk - Torrassa

Schedule

Temporarily closed.

Location

Station lobby Torrassa (L1). Entrance via Avinguda de Catalunya, before passing through the ticket gates.

Accessible station

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Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
  5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
  5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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From Carrer dels Penitents 7, Barcelona

To Plaça de Catalunya 4, Barcelona

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