Customer services
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What do you need?
What do you need to know?
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Everything about T-metropolitana
Pink cards and Companion pass are being progressively replaced by T-metropolitana.
T-metropolitana
Are you turning 16 this year?
It will stop working on January 1 of the year following your 16th birthday.
All about the T-16 card
Ask for your invoice
In the personal area you can review the history of receipts and purchase invoices linked to T-mobilitat and you can download the simplified invoice.
How to use T-mobilitat
Can't find what you want?
We provide you with different channels to resolve your doubts. Contact us!
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Chatbot
Ask what you want to know or choose the online options that will guide you until you get the information you need. -
Iquiry form
Write us when it suits you. We will send the answer to the email you provide us. -
Phone
If you want us to reach you by phone, you can call 900 70 11 49, from Monday to Sunday from 7:00 a.m. to 9:00 p.m.
In-person customer service
We also serve you in person. We advise you to make an appointment in advance.
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Punts TMB
At Punts TMB you can manage our services in person. You can do many online procedures without moving. -
T-mobilitat kiosks
Get started with T-mobilitat: get personalised information, sign up and purchase supports. -
Appointment request
Request an appointment for the Quioscos T-mobilitat and for some of the procedures carried out at Punts TMB.
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