Customer services



TMB App is the app that takes you!
All public transport in one app. Find new routes and more transport options. Download it!
What do you need?
What do you need to know?
You may be interested in

Expiry and exchange
Expiry and exchange of 2025 fare tickets.
Check them out
Get your invoices
Get your simplified invoices and request the full invoices for the tickets you’ve purchased.
Invoice options


Loss or theft of the T-mobilitat card
How to block and unblock your personalized card.
Go
Can't find what you want?
We provide you with different channels to resolve your doubts. Contact us!
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Chatbot
Ask what you want to know or choose the online options that will guide you until you get the information you need. -

Iquiry form
Write us when it suits you. We will send the answer to the email you provide us. -

Phone
If you want us to reach you by phone, you can call 900 70 11 49, from Monday to Sunday from 7:00 a.m. to 9:00 p.m.
In-person customer service
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