Customer services
TMB App is the app that takes you!
All public transport in one app. Find new routes and more transport options. Download it!
What do you need?
What do you need to know?
What do you want to do?
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T-mobilitat validation certificate
Register for T-mobilitat
Find lost property
Request a metro receipt
Pay a fine
Submit allegations
Buy single-parent or large family tickets
Make a complaint or a claim
Report damage
Acknowledgment form
You may be interested in
Get a T-16 online
Register a child in your care and apply for their T-16 quickly and easily. Go
Get your invoices
Get your simplified invoices and request the full invoices for the tickets you’ve purchased. Invoice options
Loss or theft of the T-mobilitat card
How to block and unblock your personalized card. Check it out
Can't find what you want?
We provide you with different channels to resolve your doubts. Contact us!
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Virtual assistant
Ask what you want to know or choose the online options that will guide you until you get the information you need. -
Requests and enquiries
For requests, communications or enquiries without a specific form. -
Phone
If you want us to reach you by phone, you can call 900 70 11 49, from Monday to Sunday from 7:00 a.m. to 9:00 p.m.
In-person customer service
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