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Accessibility tools

We design solutions to raise accessibility in the TMB transport network.

  • TMB App alerts on bus arrival.

  • NaviLens guidance system.

TMB corporate website

The TMB corporate website is accessible for everyone on any device, and is designed to be fast, user-friendly, clear and efficient.  The content of this website has been developed with technology that guarantees access to information through any browsing device that supports the World Wide Web Consortium's (W3C) recommendations.

The TMB website also adapts to the needs of its users, so that anyone can access any of its content on any device.

This website adapts to the W3C Web Accessibility Initiative (WAI) guidelines for AA level, and satisfies all verification points defined in the Web Content Accessibility Guidelines (WCAG) 2.1.

TMB App, an app for everyone

TMB App is an app for everyone. It is available in three languages, has native Android and iOS versions and is optimised for blind or visually impaired people.

We continuously review and improve its features and navigation to enhance the user experience for the blind and the visually impaired:

  • Optimised voice browsing is available throughout the app.
  • The app's design is optimised to aid users with impaired vision.
  • Browsing is optimised to provide the best experience for those using screen readers (VoiceOver/TalkBack).

Tools offered by TMB App

  • Use the JoTMBé alerts service to keep yourself informed about your usual routes.
  • Plan your route with the Barcelona journey planner.
  • At stations and stops, access information faster through ddtag ​​codes.
  • Find the closest stops and stations to your location through the Real time functionality.
  • You can also use buses safely and easily by staying informed about when the bus is about to arrive at the stop, when it has stopped and when the doors are opening or closing. It also has a specific driver alert service. You will find more information on the bus arrival alerts.
  • Find out in real time about the metro network lifts through the feature that informs you of the status of lifts for each station, direction and access point.

NaviLens guidance system

NaviLens smart tags inform visually impaired people about signage and information on metro and bus services. To read these codes it is necessary to have the application.

You can find more information on the Navilens page.

New metro touch map

The renewal of the conventional metro map led to the renewal of the tactile metro map for people with visual disabilities and low vision at the beginning of 2024, the result of the collaboration of TMB and ONCE Catalunya.

The map can be consulted at three stations as a pilot test: Rocafort (L1), Hospital Clínic and Sant Pau / Dos de Maig (L5) and is also distributed at Punts TMB customer service offices.

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Sign up now and enjoy all the advantages of JoTMBé

  • A personalised web experience

  • Set up alerts for your favourite lines, stops and stations

  • Speed up your searches via your places and journeys

  • Win prizes and rewards with the Loyalty Program

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Minimum requirements for your password:
- It must contain a minimum of 8 characters
- It must not match the user name
- It must not be vulnerable

Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
  5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
  5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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You can save places and routes and add lines, stops and stations as favourites. This will speed up your searches and you will receive only the information that interests you.

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Save your places and routes to speed up your searches

Location

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Location

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Route

From Carrer dels Penitents 7, Barcelona

To Plaça de Catalunya 4, Barcelona

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